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Customer Service: You Make the Difference (Workshop)

Tuesday September 17, 2013
9:00am - 12:00pm
Joseph R. Pearson Hall, Room 204
This workshop will examine the various aspects of customer service including identification of internal and external customers, assessing customer needs, characteristics of quality service, educating your customers and customer advocacy.
Contact: 864-4946
Department: Human Resources
Ticket Cost: Free