About this Event
Conflict can derail projects, relationships, and personal and organizational growth. Learning how to manage conflict effectively can promote constructive debate and become a value-adding asset for any organization. Topics to be covered in the program include:
- The Five Conflict Styles
- The Assertiveness - Cooperativeness Continuum
- The 3-Way Framework of Diagnose, Defuse, Discuss
- Tools for Discussing Difficult Situations
Learning Objectives:
- Prepare students to recognize behaviors that constitute real conflict vs. respectful disagreement
- Equip students to learn basic success concepts in defusing destructive conflict
- Allow organizations to benefit from a healthy, constructive conflict management approach
Who is this Program For?
- Any person who wishes to enhance their conflict management understanding and skills